Resources by County

Allegheny County Department of Human Services, Office of Behavioral Health

304 Wood Street, Pittsburgh, PA 15222-1900
(412) 350-4457

The Office of Behavioral Health is responsible for providing Allegheny County residents with a coordinated, community-focused system of high quality and cost-effective mental health and substance abuse services, including prevention, crisis intervention, treatment, and community support services. The Office is comprised of three Bureaus: The Bureau of Drug and Alcohol Services; The Bureau of Mental Health Services and The Bureau of Children and Adolescent Services.

Allegheny County Telephone Crisis Intervention Hotline

24 hours a day 1-888-424-2287

Allegheny County has established a comprehensive Telephone Crisis Intervention Service for individuals in crisis situations. The hotline provides round-the-clock counseling, emergency care, and referrals by professional mental health and addictions counselors. Callers can receive immediate crisis counseling and/or be referred to a behavioral health provider. A mobile crisis team can be dispatched when appropriate.

Ombudsman Service

Allegheny County HealthChoices, Inc. (AHCI)
306 Fourth Avenue, Suite 800, Pittsburgh, PA 15222
1-877-787-2424
email: ombudsman@ahci.org

What does the AHCI Ombudsman do? The AHCI Ombudsman works with people who use the HealthChoices' mental health and/or drug and alcohol services to:

Assist with problem-solving;
Help people use the HealthChoices' complaint and grievance system;
Educate people about their rights and responsibilities

Service Coordination Unit/Base Service Units

A Mental Health Service Coordination Unit/Base Service Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment; service planning; linkage; monitoring; advocacy; coordination; and service authorization. Allegheny County units include:

Milestone Centers, Inc.(formerly Allegheny East)
712 South Avenue, Pittsburgh, PA 15221, (412) 731-9707

Chartiers MH/MR Center
437 Railroad Street, Bridgeville, PA 15017, (412) 221-3302

Mercy Behavioral Health Services, Northern Communities MH/MR
North Side-North Hills Area Office, 100 River Avenue, Pittsburgh, PA 15212
(412) 323-4500

Family Services of Western PA
3230 William Pitt Way, Pittsburgh, PA 15238
(24 hour)1-888-222-4200 or 412-820-2050

Mon-Yough Community Services, Inc.
332 Fifth Avenue, Suite 306, McKeesport, PA 15132
(412) 675-8480

Mercy Behavioral Health Services, Southwest Communities MH/MR Cente r
Southwest Pittsburgh Office, South 9th Street, Pittsburgh, PA 15203
(412) 488-4040

Turtle Creek Valley MH/MR Program
723 Braddock Avenue, Braddock, PA 15104
(412) 351-0222, normal business hours 8:30 to 5:00
Emergency services available 24 hours/day. Crisis support services are also available by telephone after hours, on weekends and on holidays by calling the emergency number at 412-351-0222.

Staunton Clinic, Sewickley Valley Hospital
111 Hazel Lane, Suite 300, Sewickley, PA 15143, (412) 749-7330

Western Psychiatric Institute and Clinic
3811 O'Hara Street, Pittsburgh, PA 15213, (412) 624-1000 or (412) 624-5290

CART (Consumer Action Response Team)

938 Penn Avenue, Suite 501, Pittsburgh, PA 15222
(412) 281-7333 or 1-800-300-6026
email: info@cartallegheny.org

CART's mission is to facilitate improvement in the quality of life of persons who use behavioral health services by listening, recording and collaborating with all stakeholders in the behavioral healthcare system.

CART's guiding principle is that by listening, recording and responding to consumer and family satisfactions and dissatisfactions with services, they can improve the quality of those services.

To participate in this anonymous family-member satisfaction interview, please contact the CART office.

Medical Assistance Transportation Program (MATP)

For information and to register: 1-888-547-6287 or 412-350-4484
8:00 AM - 4:30 PM, Monday through Friday

If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.

Underinsured or Uninsured: Guide to Allegheny County Neighborhood Health Clinics

Community Care Behavioral Health, Inc.

One Chatham Center, Pittsburgh, PA 15219
1-800-553-7499
TDD/TTY - 1-877-877-3580

Community Care is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Allegheny County. Visit their website for information on how to use your HealthChoices benefits.

Coalition for Recovery

The Allegheny County Coalition for Recovery is dedicated to increasing awareness that people can and do recover from serious mental illnesses and substance use disorders. This website is an important tool in supporting Recovery.

Allegheny County Peer Support Warmline Service

1-866-661-WARM(9276)
Always a friendly voice!! Hours of service are 2 pm to 10 pm, 7 days a week.

The Allegheny County Peer Support Warmline Service in provided by Peer Support and Advocacy Network (PSAN) in partnership with Allegheny County Department of Human Services Office of Behavioral Health and Community Care Behavioral Health.

Armstrong/Indiana County MH/MR Program

Armsdale Administration Building, Suite 105, 124 Armsdale Road, Kittanning, PA 16201
(724) 548-3451

Ombudsman

1-888-329-0468

What does the Ombudsman do?
The Ombudsman works with people who use the HealthChoices' mental health and/or drug and alcohol services to:

Assist with problem-solving;
Help people use the HealthChoices' complaint and grievance system;
Educate people about their rights and responsibilities.

Crisis Hotline

(724) 548-345, after business hours call 911

Service Coordination Unit/Base Service Units

A Mental Health Service Coordination Unit/Base Service Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment; service planning; linkage; monitoring; advocacy; coordination; and service authorization.

Family Counseling Center of Armstrong County
150 South Jefferson Street, Kittanning, PA 1620
(724) 543-2941

Consumer/Family Satisfaction Team (C/FST)

For information please contact:

C/FST of Armstrong County
150 South Jefferson Street
Kittanning, PA 16201

Phone: 724-548-1151
FAX: 724-548-1151
email: armstrongcfst@atttel.net

C/FST of Indiana County
155 North 10th Street
Indiana, PA 15701

Phone: 724-471-7108
FAX: 724-471-7109
email: indianaCFST@netzero.com

A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, a person has the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.

Medical Assistance Transportation Program (MATP)

To Register: 1-800-468-7771
Information: (724) 548-0274

If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.

Value Behavioral Health of PA

Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Armstrong County. For more information call 1-877-688-5969.

Beaver County MH/MR Program

1040 Eighth Avenue, Beaver Falls, PA 15010
(724) 847-6225

Ombudsman Service

1-800-496-4388
What does the Ombudsman do?

The Ombudsman works with people who use the HealthChoices' mental health and/or drug and alcohol services to:

Assist with problem-solving;
Help people use the HealthChoices' complaint and grievance system;
Educate people about their rights and responsibilities.

EMERGENCY/CRISIS INTERVENTION SERVICES

UPMC/BV Mental Health Services
176 Virginia Avenue, Rochester, PA 15074
(724) 775-5208 or 1-800-400-6180

This service is available 24 hours a day, 7 days a week. 24 Hour Telephone hot-line and Walk-In crisis services are provided for individuals in crisis. Services include screening calls, counseling, consultation, referral and face-to-face assessment and crisis resolution.

Consumer/Family Satisfaction Team (C/FST)

(724) 775-7650

A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, a person has the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.

SERVICE COORDINATION UNIT/BASE SERVICE UNITS

A Mental Health Service Coordination Unit/Base Service Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment; service planning; linkage; monitoring; advocacy; coordination; and service authorization.

Beaver County MH/MR Base Service Unit
1070 Eighth Avenue, Beaver Falls, PA 15010
(724) 891-2827

Beaver County Mental Health Association

3582 Brodhead Road Suite 107, Monaca, PA 15061
Phone: (724) 775-4165 Email: mha@timesnet.net
9:00 a.m. to 5:00 p.m. Monday - Friday

The Mental Health Association in Beaver County works to promote good mental health as well as to improve attitudes toward mental illness. Volunteers enable the Mental Health Association to carry on a tradition of service to mental health consumers started in 1955 in Beaver County.

Medical Assistance Transportation Program (MATP)

To Register: 1-800-262-0343 Information: (724) 773-7859

If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.

Value Behavioral Health of PA

Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Beaver County. For more information call 1-877-688-5970

Butler County MH/MR Program

2nd Floor, County Government Center
124 West Diamond Street
P.O. Box 1208
Butler, PA 16003-1208
(724) 284-5114

www.butler.pa.networkofcare.org

Ombudsman Service

1-800-329-0468
What does the Ombudsman do?

The Ombudsman works with people who use the HealthChoices' mental health and/or drug and alcohol services to:

Assist with problem-solving;
Help people use the HealthChoices' complaint and grievance system;
Educate people about their rights and responsibilities.

Crisis Hotline

(724) 287-0440 or (800) 292-3866

Consumer Satisfaction Team (C/FST)

1-888-223-7620

A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, you have the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.

Medical Assistance Transportation Program (MATP)

To Register: 1-866-638-0598
Information: (724) 284-8833

If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.

Center for Community Resources, Inc.

(724) 431-0095

The Center for Community Resources provides assessment, referral and service coordination for individuals both children/adolescents and adults with MH/MR and D&A issues.

Mental Health Association in Butler County

140 N. Elm, Butler, PA 16001
Telephone: (724) 287-1965
Fax: (724) 287-7090

Value Behavioral Health of PA

Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Butler County. For more information call 1-877-688-5971.

Fayette County MH/MR Program

215 Jacob Murphy Lane
Uniontown, PA 15401
(724) 430-1370

Ombudsman Service

1-877-213-3031

What does the Ombudsman do? The Ombudsman works with people who use the HealthChoices' mental health and/or drug and alcohol services to:

Assist with problem-solving;
Help people use the HealthChoices' complaint and grievance system;
Educate people about their rights and responsibilities.

Fayette County 24 Hour Crisis Line

(724) 437-1003

Mental Health Association in Fayette County

27 Connellsville Street
Uniontown, PA 15401
Telephone: (724) 438-6738

Medical Assistance Transportation Program (MATP)

To Register: 1-800-321-7433
Information: (724) 439-7002

If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.

Service Coordination Unit/Base Service Units

A Mental Health Service Coordination Unit/Base Service Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment; service planning; linkage; monitoring; advocacy; coordinating; and service authorization.

Fayette County MH/MR
Office Hours Monday -Friday, 8:30 am to 4:30 pm
(724) 430-1370

Value Behavioral Health of PA

Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Fayette County. For more information call 1-877-688-5972

Greene County MH/MR Program

19 S. Washington Street
Ft. Jackson Building, Third Floor
Waynesburg, PA 15370
(724) 852-5276 (Toll free: 888-317-7106)

Ombudsman Service

1-888-642-6767

What does the Ombudsman do? The Ombudsman works with people who use the HealthChoices' mental health and/or drug and alcohol services to:

Assist with problem-solving;
Help people use the HealthChoices' complaint and grievance system;
Educate people about their rights and responsibilities.

Crisis Line

(724) 627-8156 After business hours call 911

Consumer Satisfaction Team (CST)

(724) 852-8230 ext. 513

A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, you have the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.

Medical Assistance Transportation Program (MATP)

Greene County Transportation Office at 724-627-6778 / Toll free 1-877-360-7433 / Fax: 724-627-9463
Available Hours of Service: 8:00 A.M. to 4:30 P.M. (Monday to Friday)

If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost to you. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.

Value Behaviorial Health of PA

Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Greene County. For more information call 1-877-699-5973

Armstrong/Indiana County MH/MR Program

Armsdale Administration Building
124 Armsdale Road, Suite 105
Kittanning, PA 16201
(724) 548-3451

Ombudsman Service

1-800-871-4445
What does the Ombudsman do?

The Ombudsman works with people who use the HealthChoices' mental health and/or drug and alcohol services to:

Assist with problem-solving;
Help people use the HealthChoices' complaint and grievance system;
Educate people about their rights and responsibilities.

Crisis Line

(724) 548-3350
After business hours call 911

Consumer/Family Satisfaction Team (C/FST)

(724) 471-7108
155 North 10th Street
Indiana, PA 15701

A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, you have the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.

Medical Assistance Transportation Program (MATP)

To Register: 1-888-526-6060
Information: (724) 357-2951

If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.

Service Coordination Unit/Base Service Units

A Mental Health Service Coordination Unit/Base Service Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment; service planning; linkage; monitoring; advocacy; coordinating; and service authorization.

Community Guidance Centre
(724) 465-5576 TOLL FREE: 1-888-686-1991

Northwestern Human Services
Blue Spruce Center, 300 Indian Springs Road
Indiana, PA 15701
(724) 349-2551

Family Counseling Center
300 South Jefferson Street
Kittanning, PA 16201
(724) 543-2941

Value Behavioral Health of PA

1-877-688-5974

Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Indiana County. For more information call 1-877-688-5974

Lawrence County MH/MR Program

15 West Grant Street
New Castle, PA 16101
(724) 658-2538

Community Alternatives, Inc.

2450 New Butler Road
New Castle, PA 16101
(724) 652-2211

Human Services Center, Community Mental Health Center

130 W. North Street
New Castle, PA 16101
(724) 658-3578

Lawrence County Children’s Commission

Human Services Center North
111 E. Maitland Lane
New Castle, PA 16105
(724) 658-7874

Helps children and adolescents with severe emotional disturbances gain access to needed services. Services are planned collaboratively with the child or adolescent’s family, the mental health system, school and other agencies.

Washington County MH/MR Program

302 Courthouse Square
100 West Beau Street
Washington, PA 15301
(724) 228-6832

Ombudsman Service

(724) 225-2061 or 1-888-642-6767
What does the Ombudsman do?

The Ombudsman works with people who use the HealthChoices' mental health and/or drug and alcohol services to:

Assist with problem-solving;
Help people use the HealthChoices' complaint and grievance system;
Educate people about their rights and responsibilities.

24-Hour Crisis Line

(724) 225-6940 or "911" and the Washington County 911 dispatcher will link the person directly with a mental health crisis worker.

Service Coordination Unit/Base Service Units

A Mental Health Service Coordination Unit/Base Service Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment; service planning; linkage; monitoring; advocacy; coordinating; and service authorization.

Centerville Clinics
Multiple locations, for more information please call: (724) 632-6801

Washington Communities
378 West Chestnut Street, Suite 205
Washington, PA 15301
(724) 225-6940

Mental Health Association of Washington County
15 S. College
Washington, PA 15301
Telephone: (724) 225-2061

Consumer Satisfaction Team (CST)

(724) 225-9550

A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, you have the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.

Medical Assistance Transportation Program (MATP)

Information and to Register: (724) 223-4675 or 1-800-331-5058

If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.

Value Behavioral Health of PA

1-877-688-5976

Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Washington County. For more information call 1-877-688-5976

WARMLINE

Local number - (724) 223-1026
Toll Free - 1-800-MHA-2466

The Warmline is a telephone line for mental health consumers and family members of Washington and Fayette Counties to call and receive non-emergency peer support and/or community resource information. This phone line is unique as it is not a crisis line.

The hours of operation for the Warmline are 6pm-9pm, 7 days a week, except major holidays. The phone numbers are listed below.

Westmoreland County MH/MR Program

40 North Pennsylvania Avenue
Greensburg, PA 15601
(724) 830-3617

Ombudsman Service

1-800-871-4445
What does the Ombudsman do?

The Ombudsman works with people who use the HealthChoices' mental health and/or drug and alcohol services to:

Assist with problem-solving;
Help people use the HealthChoices' complaint and grievance system;
Educate people about their rights and responsibilities.

24-Hour Crisis Line

1-800-836-6010

Consumer Satisfaction Team (CST)

1-800-871-4445

A Consumer Satisfaction Team is made up of consumers, parents, family members, and persons in recovery who are responsible for reporting satisfaction with services that have been received. As a HealthChoices member, you have the right to speak to a representative of the team and discuss feelings about the mental health or drug and alcohol services received from a provider.

Medical Assistance Transportation Program (MATP)

To Register: 1-800-242-2706
Information: (724) 832-5202

If you or anyone in your family is a Medical Assistance recipient you can get help with transportation you need to get to and from medical providers. The MATP provides rides to medical care at no cost to you. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride. You must register first before you can use MATP services.

Service Coordination Unit/Base Service Units

A Mental Health Service Coordination Unit/Base Service Unit is an agency that coordinates and provides mental health services. Their responsibilities include activities such as assessment; service planning; linkage; monitoring; advocacy; coordinating; and service authorization.

Westmoreland Casemanagement & Supports, Inc.
Office hours for all locations call: Toll Free: 800-353-6467

Southwestern Pennsylvania Human Services, Inc.
300 Chamber Plaza
Charleroi, PA
724-489-9100

Mental Health America of Westmoreland County
409 Coulter Avenue, Suite 4
Greensburg, Pennsylvania 15601
Phone: 724-834-6351

Value Behavioral Health of PA

1-877-688-5977

Value Behavioral Health is a managed care organization that provides behavioral health services for those individuals receiving medical assistance in Westmoreland County. For more information call 1-877-688-5977